Shipping policy

Shipping Policy

Welcome to Sneakcy.com! We are dedicated to providing a seamless shopping and delivery experience for all our customers. Please take a moment to review our shipping policy.

Processing Time

• All orders are processed within 1 to 3 business days (excluding weekends and public holidays).

• You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor your package.

Shipping Options and Delivery Times

We offer the following shipping options to ensure flexibility:

• Standard Shipping: 5 to 10 business days (rate calculated at checkout).

• Express Shipping: 2 to 5 business days (rate calculated at checkout).

Shipping times may vary depending on your location and the selected shipping method.

Shipping Destinations

• Sneakcy.com ships internationally to most countries.

• Please ensure your shipping address is accurate to avoid delays or missed deliveries.

• International orders may be subject to customs duties or additional fees, which are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive an email containing a tracking link. Use this link to monitor your shipment's progress.

Delays and Missing Packages

While we strive to deliver all orders on time, unforeseen delays may occur. If your package is delayed or missing, please contact us at support@sneakcy.com, and we will work promptly with the carrier to resolve the issue.

Address Changes

If you need to update your shipping address, please contact us immediately after placing your order. Changes cannot be made once the order has been shipped.

Returns and Refunds

For details on returns and refunds, please refer to our Return Policy.

If you have any questions or need further assistance, feel free to reach out to us at support@sneakcy.com. Thank you for choosing Sneakcy.com!